NDIS disability support across Greater Sydney
Support that helps you live your way
Top Aid Care Services is a local, NDIS-registered provider offering flexible in-home and community support. We partner with you, your family and your support network to design care that feels safe, respectful and genuinely person‑centred.
Trusted NDIS provider for individuals and families across New South Wales
NDIS registered
Supporting participants since 2018
4.8 / 5
Average family satisfaction rating
3 locations
Sydney, Western Sydney & Newcastle
24/7 support
On‑call team for urgent needs
Our services
Flexible support for everyday life
We provide a range of tailored supports for adults and young people with disability, delivered in your home and local community.
In‑home support
Help with daily living such as personal care, meal preparation, medication prompts and household tasks—delivered with dignity and respect.
Support coordination
Practical help to understand your NDIS plan, connect with the right providers and make the most of your funding.
Community access
Support to get out and about—social activities, appointments, shopping, study and work—building skills and independence along the way.
Short‑term accommodation (respite)
Safe, comfortable short stays that give you a change of scenery and your carers a chance to rest and recharge.
Allied health & therapy partners
Connections to trusted local physios, OTs, speech therapists and behaviour support practitioners.
Culturally responsive support
Support workers who speak your language and understand your culture, including CALD and First Nations communities.
How we work
Support that starts with listening
Every person and family is different. Our experienced team takes the time to understand what matters to you, then builds a plan around your goals, culture and routines.
1. Listen and understand
We start with a no‑obligation conversation about your goals, current supports and what a good day looks like for you.
2. Design your support plan
Together, we map out the right mix of services, days and times that fit your NDIS plan and your life.
3. Match you with the right workers
We carefully match you with qualified, experienced support workers based on your preferences, language and interests.
4. Review and adjust together
We check in regularly to make sure your support still feels right and adapt as your needs change.
Testimonials
Families who feel heard and supported
We’re proud to walk alongside participants, parents and carers as part of their long‑term support network.
Our impact
Small teams, big outcomes
As a locally owned provider, we keep our caseloads small so we can stay close to every participant’s progress.
We regularly review outcomes like community participation, daily living skills and caregiver wellbeing to make sure support is making a real difference.
220+
Participants supported across NSW
92%
Of families would recommend Top Aid Care to a friend
35+
Languages spoken across our team
7 days
Average time from enquiry to first visit
Resources & news
Understand the NDIS with clear, practical guides
Stay up to date with NDIS changes, funding tips and stories from our community.
Guide • January 2026
How to choose the right NDIS service provider
Questions to ask, red flags to look out for and how to make sure a provider is a good fit for your goals.
Explainer • December 2025
What does NDIS ‘reasonable and necessary’ mean?
A plain‑English explanation with real examples of supports that are usually covered.
Story • November 2025
“Now I can visit my local mosque every week” – Ahmed’s story
How culturally responsive support helped Ahmed rebuild confidence and reconnect with his community.
NDIS & eligibility
Not sure if you or your family member is eligible?
We can walk you through the NDIS access process step‑by‑step, help you gather evidence and prepare for planning meetings.
Quick NDIS checklist
- You are under 65 and live in Australia.
- You have a permanent or significant disability.
- You need support to do everyday activities or take part in your community.
- You have reports or assessments from health professionals.
If some (or all) of these apply, you may be eligible for NDIS funding. Our team can help you take the next step.
Partners & community
Proud to work alongside local organisations
We collaborate with community health services, GPs, schools, faith organisations and advocacy groups to provide wrap‑around support.
Aboriginal and Torres Strait Islander peoples are respectfully advised that this website may include images or stories of people who have passed away.
Make a referral or ask a question
Our intake team will respond within one business day. We can talk with you, your family, your Support Coordinator or health professional.
Phone: (02) 8000 1234
Email: [email protected]
Hours: 8:30am – 5:30pm, Monday to Friday
If you need an interpreter, call TIS National on 131 450 and ask them to call us.
Referral & enquiry form
Tell us a little about yourself and the type of support you’re looking for. Please don’t include sensitive medical details here—we can discuss those over the phone.
By submitting this form you agree to our privacy policy and consent to us contacting you about your enquiry.
Top Aid Care Services
Person‑centred NDIS disability support across Greater Sydney, Western Sydney and Newcastle.
NDIS Provider Number: 1234 5678
Get in touch
Phone: (02) 8000 1234
Email: [email protected]
Address: Level 3, 100 Example Street, Parramatta NSW 2150
Facebook • LinkedIn
© 2026 Top Aid Care Services. ABN 00 000 000 000. Privacy policy.